Privacy Policy
Rbottle Inc. is committed to your privacy. We
disclose our information practices below and we agree to notify you
of:
- What personally identifiable information of yours or third party personally
identification is collected from you through www.Rbottle.com.
- The organization collecting the information.
- How the information is used.
- With whom the information may be shared.
- What choices are available to you regarding collection, use and distribution of
the information.
- The kind of security procedures that are in place to protect the loss, misuse
or alteration of information under Rbottle.com control.
- How you can correct any inaccuracies in the information.
If you have questions or concerns regarding these statements, you should
contact by help@Rbottle.com.
=============================================================================================================
At Rbottle.com we protect your privacy as if it were our own. We use the
information you provide to us for six purposes only: 1) to process your
order(s), 2) to reply to your questions, 3) provide our newsletter via email,
4) to provide our print catalog via postal mail, 5) to facilitate a transaction
you chose to enter into with our third party partner(s) and 6) to incorporate
your feedback into improvements to our Web site. We will not give, sell, or
rent your personal information, including email address, or specific account
activity to anyone for any reason without your prior consent except as required
by law and when we believe that disclosure is necessary to protect our rights
and/or to comply with a judicial proceeding, court order, or legal process
served on our Web site.
Our secure ordering
When you make an online purchase, our advanced security technology encrypts and
scrambles your personal data (including your name, delivery and email addresses
and credit card number) before it is sent to us, making it virtually impossible
for anyone other than Rbottle Inc. to read it. To further protect your
information, we utilize state of the art back-end systems and restrict employee
access to your information. Unless specifically authorized by you, no outside
party is able to access or receive any of your personal customer
information.
Information we collect
In designing our website, we started with the simple belief that customer
service is our number one priority. Therefore, the customer information we
collect is used to enhance our services to you, our customer.
When you visit our website, we collect non-personal information about your
visit:
We collect your IP address, browser type, domain name, and we log the length of
time of your visit and the number of times you visit and purchase from us. We
assign you a unique internal identifier to help keep track of your future
visits. We use this information to gather aggregate demographic information
about our visitors, and we use it to personalize the information you see on our
website and the emails you receive from us (should you grant us permission to
send to you). We keep this information for our internal use; we do not share it
with others. This information is in no way tied to your personal information,
including your email address.
Rbottle.com uses tracking technologies:
We use tracking technologies to send anonymous information about your browsing
habits to a third party company.
When you subscribe to our newsletters, Rbottle Inc. asks you for contact
information.
When you sign up for our newsletters we use your name and email address to send
you our health newsletters and to inform you of sales and special offers. When
you submit a product review on our website, you are required to log into your
customer account. Your comments, first name, city, and state will be displayed.
However, no information that would allow others to contact you will be
disclosed by Rbottle.com. Your information will be used for no other purpose
than to allow you to submit product reviews.
Recommend a Product to a Friend
The information collected (friend's name and email address) is used to send a
one-time only email to the friend letting them know about the product that the
user recommends.
If you place an online order, our secure order form requests contact, billing,
and financial information (such as your credit card numbers for purchases).
Contact information from the order form (email address, name, billing and
shipping address, and phone number) is used to send orders and information
about our company to you. Your contact information, including email address, is
also used to get in touch with you should we have questions regarding your
order or should we need to notify you of the status of your order.
The credit card information we collect is used to bill you for products you
purchase, and if you provide prior consent, this information may also be shared
with a third party partner. For your convenience, your information including
credit card and order history is stored on a secure server that allows you to
reorder by entering your email address and password. You may also place a Set
& Save order that will allow you to receive products on a regular basis
without the need to reenter that order every time. You may cancel this order at
any time by sending an email to help@Rbottle.com or calling
1-213-765-0400.
We have several types of third-party relationships
We use third-party intermediaries. When you purchase from us, we send your
credit card information, name, and billing address to credit card companies for
verification and to authorize your purchase.
We use outside shipping companies to fulfill orders. These companies do not
retain, share, store or use personally identifiable information, including
email address, for any other purposes.
We provide certain third-party offers for your consideration. Should you choose
to place an order with one of these partners, we may share certain information,
including email address, necessary to facilitate your transaction with them. We
will always ask for your consent prior to sharing your information with anyone.
Rbottle.com handles the sending of order related and customer service related
messages internally, as well as advertising related emails. Rbottle.com service
providers do not retain nor use your personal information, including your email
address for any other purpose except to provide the service on our behalf.
We use third-party advertising companies to serve ads when you visit our
website. These companies may use information (not including your name, address,
email address or telephone number) about your visits to this and other Websites
in order to provide advertisements about goods and services of interest to you.
If you would like more information about this practice and to know your choices
about not having this information used by these companies.
Our affiliates may have access to transaction-level data
Our third-party affiliate program offers a feature that may allow a small
number of selected affiliates to gain access to individual user transaction
information that originates from links on their websites. These affiliates
generally include, but are not limited to, rebate sites, member sites, charity
fund-raising sites, school fund-raising sites, and association sites. To
properly track and credit the customer's transaction, these sites may give each
of their members a unique code, which will uniquely identify the member or the
member's organization. This code is activated only when the customer links
directly from the affiliate site to Rbottle.com. Any transactions made at
Rbottle.com while the code is active will be reported back to the affiliate. Rbottle
Inc. never passes on personal data as part of this feature. We will provide
only the date of the transaction, the amount of the transaction, and the
product purchased. To further protect the privacy of our customers, we require
all affiliates requesting this feature to sign a statement promising to inform
users beforehand of any such data collection, and to guarantee that any data
collected will be used solely to reward users (or their selected charities) for
their purchases. If you are concerned about having your purchase tracked in
this manner, you may avoid it by visiting Rbottle.com directly (without linking
from an affiliate site). If the affiliate site has not made its tracking
procedures clear to you, please notify us by email.
We occasionally run our own online surveys
During a survey, we will ask visitors for contact information (such as email
address) and demographic information (such as zip code, age, or income level).
We use contact data from our surveys to send users information about our
company. You may opt out of the survey and also opt out of any future mailings
at the time of the survey. The demographic information is used to learn more
about the types of people who visit our site. This information is not shared
with any other parties currently. We reserve the right to share this
information with other parties in the future in an aggregated format that would
not disclose any personally identifiable information.
Opt Out
If you decide that you would like to opt out from receiving newsletters from
us, our emails provide you with the opportunity to stop receiving these
communications. You may also opt out by sending an email to help@Rbottle.com.
Simply type in the word "unsubscribe" followed by your email address
in the subject line of the email (example: UNSUBSCRIBE
youremail@emailaddress.com). Please note: You will continue to receive
transactional-related emails (such as order confirmations) whenever you place
an order.
Links
This site contains links to other sites. Rbottle Inc. is not responsible for the privacy
practices or the content of such
Websites.
Delete/Deactivate
This site gives you the following options for removing your information,
including email address, from our database not to receive future communications
or to no longer receive our service.
You can email Customer Service. Or visit our brick&mortar store.
You can send mail to the following postal address:
Rbottle Inc.
1431 Knox St. Suite 1000
Torrance, CA 90501
You can call the following telephone number: 1-213-765-0400
Change/Modify
Our site provides you the opportunity to correct or update your account information,
including email address. You can do this by:
Accessing the "My Account" page and clicking on the "Account
Information” then You can change Name, Email Address, Date of Birth.
Send mail to the following postal address:
Rbottle Inc.
1431 Knox St. Suite 1000
Torrance, CA 90501
You can call the following telephone number: 1-213-765-0400
When You Send Email to our Customer Service Team
We provide email links on our "Contact Us" page that allow you to
contact us directly with any questions or comments you may have. We read every
message sent in and try to reply promptly to each one. The information you send
us is used to respond directly to your questions and comments. We also keep
your email correspondence on file so that we may better serve you should you
have additional questions in the future. Your personal information is shared
with third parties (such as manufacturers) only with your explicit
permission.
How we notify you of changes to our Private Policy
Whenever we change our privacy policy, we will post a notice on our website
indicating that a new version is available. If Rbottle Inc. changes how it uses a user's
personally identifiable information, including email address, the user will be
notified by email and they may opt out at that time. However, if you have opted
out of all communication with the site you will not be contacted, nor will your
personally identifiable information be used in this new
manner.
Contact information
If you have any questions about this privacy statement, the practices of this
site, or your dealings with this website, you can contact:
Customer Service
You can also visit our store and speak to one of our representatives:
Rbottle, Inc.
1431 Knox St. Suite 1000
Torrance, CA 90501
Our store business hours are: Monday~Friday 10:00AM-5:00PM
Phone : 1-213-765-0400
|
